UK-Wide Postal Repairs
BOOK A POSTAL REPAIR
Send your console to our Surrey workshop for assessment and repair. Complete the details below before posting your console.
PLEASE LABEL YOUR CONSOLE
Before packing your console, attach a small label or sticker containing your FULL NAME and REPAIR REFERENCE NUMBER to the black centre section of the console, between the two outer faceplates where applicable.
Please DO NOT stick labels directly onto removable outer faceplates or decorative surfaces.
This helps us immediately match your console to your repair booking when it arrives.
POSTING YOUR CONSOLE
- • Package the console securely with suitable protective packaging.
- • Do not send controllers, HDMI cables, power cables or other accessories unless they are relevant to the fault or we have specifically asked for them.
- • Keep your postage receipt and tracking information.
- • Add your tracking number to your repair booking once the parcel has been sent.
